AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.
The Guest Services Agent is the first point of contact for guests at AvantStay’s luxury hotels. This role is ideal for individuals who enjoy a dynamic work environment and are passionate about delivering exceptional guest service. The Guest Services Agent is responsible for ensuring guests have an outstanding experience from check-in to check-out, offering personalized assistance and resolving any issues or requests. This position supports the front desk and concierge services, working directly with guests and coordinating with other hotel teams to ensure smooth operations.
The ideal candidate is detail-oriented, customer-focused, and proactive in addressing guest needs. This role requires flexibility, as the Guest Services Agent will often take the lead on weekends and after hours to manage guest needs, property requests, and minor maintenance tasks.
Must reside within a short drive of our vacation rental properties in the designated area.
You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:
Requirements
Benefits
You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
No soliciting from staffing agencies. Thank you!
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