Laundry Attendant Job at Speed Queen Laundry, Houston, TX

ODdhaWtzYk9KbGt5KzRLcUpsNjNnN0xEaHc9PQ==
  • Speed Queen Laundry
  • Houston, TX

Job Description

Purpose:

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities:

Primary:
  • Customer Service and Satisfaction : Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.
  • Store Safety and Security : Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.

  • Store Cleanliness and Upkeep : Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.

  • Building and Equipment Maintenance : Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.  

  • Retail : Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.

  • Wash/Dry/Fold : Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.

  • Policies and Procedures : Ensure that all company policies and procedures are followed at all times.

  • All other duties, as assigned.

Position Qualifications:

Knowledge/Experience:
  • Knowledge of commercial laundry products and payment systems is a plus, but is not required.
Skills and Abilities: 
  • Communicate effectively and be able to work with individuals from diverse backgrounds.
  • Ability to manage multiple tasks at one time. 
  • Build strong customer relationships quickly.
  • Basic computer skills.
  • Able to work a flexible work schedule, including nights and weekends.
Education: 
  • High School Diploma/GED.

Physical Requirements:

  • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

Additional Information:

  • Position Title: Customer Service Representative
  • Department: Laundry Stores
  • Reports To (Title): Store Manager
  • Review Date: July 2018
  • FLSA Status: Non-Exempt
  • Location: Varies

Job Tags

Immediate start, Flexible hours, Night shift,

Similar Jobs

Cornerstone Dental

Dental office manager / dental assistant Job at Cornerstone Dental

 ...I am seeking a dedicated and kind dental office manager and assistant. I hope to work with an office manager and assistant who are compassionate to patients and understand the importance of creating a harmonious working environment. I as am employer will do my very... 

Matt Hoblin Construction

Carpenter Job at Matt Hoblin Construction

 ...Local construction company now hiring for a Carpenter position. Details: ~Jobs and tasks will vary depending on the scope of work. ~Must have reliable transportation and a valid license. ~Professional attitude and work ethic. ~Wages variable depending on experience... 

Healthcare Support

Travel Dialysis Technician - $2,778 per week Job at Healthcare Support

 ...Travel Dialysis Technician - $2,778 per week at Healthcare Support summary: The Travel Dialysis Technician role involves providing specialized dialysis treatment in a travel capacity, specifically in Burlington, Vermont. This position requires the technician to work... 

Talantage, LLC

Workers' Compensation Claims Adjuster Job at Talantage, LLC

 ...Job Title : Workers' Compensation Claims Adjuster Job Summary The Workers' Compensation Claims Adjuster is responsible for evaluating...  ...professionals to ensure appropriate medical treatment and return-to-work planning. Maintain accurate and detailed claim files,... 

Mymdcareers

Endocrinologist Job at Mymdcareers

Private practice in Coral Gables area of Miami seeks Endocrinologist as a result of growth. New fellow or experienced endocrinologist will be considered. Be ready to step into a busy practice. Base salary with benefits and bonus. For details call Michael at (***) ***-****...