Mobile Support Analyst - ITIL Job at SpikeIT Global Solutions, Inc., Newark, NJ

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  • SpikeIT Global Solutions, Inc.
  • Newark, NJ

Job Description



 

Job Description



Job title: Mobile Support Analyst - MDM, ITIL, AirWatch

Location: Newark, NJ

Contract position

Hybrid role

 

Summary

The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.

 

Requirements

·Experience supporting Apple and Android Products

·Tablet experience

·Knowledge of e-Fax a plus

·Customer Service experience

·Activating line of service

·Experience utilizing remote tools

·Communication experience (Ability to describe any issues that do come up)

·Able to adapt to change

·ITIL Experience is a plus

·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)

Job title: Mobile Support Analyst

Location: Newark, NJ

Contract position

Hybrid role

 

Summary

The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.

 

Requirements

·Experience supporting Apple and Android Products

·Tablet experience

·Knowledge of e-Fax a plus

·Customer Service experience

·Activating line of service

·Experience utilizing remote tools

·Communication experience (Ability to describe any issues that do come up)

·Able to adapt to change

·ITIL Experience is a plus

·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Contract work, Remote job,

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