Job Description
Remote US position only Responsibilities:
- Become a technical expert in Markaaz platform capabilities and technologies
- Act as a key and active participant in sales calls, and visits to prospective clients when needed
- Be the primary resource for product and platform demos during sales calls, and client onsite meetings
- Listen to client needs, and translate their business needs into the terminology and functionality of our data and our platform
- Design the platform solution to be configured, and/or developed, for a prospective client
- Ensure solution designs are complete, with abundant detail, and are stored appropriately
- Properly set expectations of prospective clients, relative to platform functionality on the roadmap
- Lead conversations with prospective clients on integration steps, processes, and access points
- Conduct formal handoff, with the Sales team, upon contract signature to the implementation team as required
- Work with Sales to maintain, and distribute, a weekly snapshot of prospects based on their stage in the sales pipeline
- Participate in pipeline review meetings, helping to shape confidence internally in upcoming deals
- Update corporate knowledge base with summary information about new clients, and their workflow
- Identify use cases not yet covered by our current platform, and submit them to Product Management
- Work cross-departmentally to compile time, cost, and level of importance for newly identified use cases
- Support Sales during RFP responses with answers to questions and/or documentation
Required Minimum Education and Experience :
A Sales Engineer should possess expertise in developing solutions on Data and/or SaaS platform technologies, along with strong verbal and written communication and presentation skills. The optimal candidate will have a strong presence and be able to think on their feet while meeting with prospective clients. A Senior Sales Engineer must quickly comprehend new use cases and gain platform knowledge through self-study and team interactions. The best candidate will communicate technology in business language, know when to provide appropriate levels of detail, and inspire confidence in our solutions and technology to overcome client objections.
- 5-10 years of total experience, with some time in a client facing technical role; Technical PM, Solution Architect, etc.
- 2-5 years of experience participating in the sales cycle at a technology company as a technical resource preferred
- Bachelor’s degree required. Advanced degree, or technical certification(s), preferred
- Excellent communication skills; equally comfortable speaking to business execs, or technology resources
- Able to think quickly and accurately to problem-solve and solution in the moment
- Proven experience setting expectations of prospective clients, with varying levels of revenue potential
- Strong analytical and problem-solving capabilities
- Highly organized and self-motivated
- Very detail oriented, and able to thrive in a high growth, fast paced environment
- Strong sense of technology platforms, particularly in a SaaS environment
- Ideal technical skill set:
- 5-8+ years of data analytics and enterprise software pre-sales experience
- Business process and system integration workflow design (MS Visio, Lucidchart, etc.)
- Rest API web services integrations
- A background of successful large technical project implementation as a technical expert, sales engineer or PM
- Experience working with JavaScript, HTML, CSS and API integrations
- Expert knowledge of database structure and queries
- Proficiency in Python and SQL for data manipulation and analysis is preferred
Job Tags
Contract work,