Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

TITLE:                                 Fraud Investigator - Sr Professional

EMPLOYER:                               Fiserv Solutions, LLC

LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from management)

DUTIES:                                      Support transaction risk management for a portfolio of merchant accounts. Develop and implement machine learning models and rules to mitigate fraud and credit risk. Analyze ambiguous data to understand trends, reach conclusions, and develop strategies to improve portfolio performance. Provide internal and external reporting and analytics on an ongoing and ad hoc basis. Monitor key metrics and ensure accounts are meeting all contractual SLAs.

REQUIREMENTS:                     Bachelor's degree in Economics, Statistics, Mathematics or a related field and 4 years in any job title involving analytics and reporting experience. In the alternative, employer will accept a Master's degree in Economics, Statistics, Mathematics or a related field and 2 years in any job title involving analytics and reporting experience. Prior experience must include one year in the following: Reporting with SQL; Manipulating data and building models using SAS; Working with Power BI for data analytics and visualization; Working with Machine Learning and Big Data; Automating reports using Cognos; and Transaction risk analysis including Check and ACH.

TRAVEL:                                     None.

TO APPLY:                                 Email resume to: Fiserv.Recruitment_Resume@fiserv.com. Reference JOB CODE CR491.

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What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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